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May 20, 2025Virtual Reality, Real Impact: The Business Case for AR & VR in Learning
Because learning by doing and learning by experiencing cannot be replaced by any modalities, virtual reality is striking the right chord. Learners retain 75% of what they do vs. 10% of what they read. Immersive content improves focus and limits distractions.
AR & VR are no longer futuristic concepts—they’re reshaping how organizations train, educate, and upskill their workforce. These technologies deliver measurable improvements in engagement, retention, and ROI.
AR & VR enable uniform experiences across geographies and global consistency in training standards. Today’s workforce—especially Millennials and Gen Z—demands interactive, engaging, and meaningful learning experiences. They want to learn by doing, not just by watching or reading. AR & VR meet this demand by providing immersive simulations and real-time performance support.
Thus, AR & VR have enabled and enhanced learning retention multi-fold via on-the-job training, safety training, product training, and process training as follows:
Industry |
AR/VR Application |
Impact |
Healthcare |
Surgical simulations, diagnostics training |
Reduced error rates, increased confidence |
Manufacturing |
Equipment operation, safety drills |
Fewer incidents, faster onboarding |
Retail |
Customer service, product knowledge |
Better customer experience, upselling improvements |
Aviation |
Flight simulations, maintenance training |
High-fidelity practice, regulatory compliance |
Corporate L&D |
Leadership training, soft skills, compliance |
Empathy training, behaviorial change |
The Future of Immersive Learning is bright with advancements in technology:
- AI & AR/VR: Intelligent feedback and personalized learning paths.
- 5G & Cloud Streaming: Lower latency and easier deployment will enable “any device, anywhere” experiences.
- Metaverse & Persistent Learning Spaces: Virtual campuses and collaborative spaces will make learning social, scalable, and continuous.
However, to leverage these experiences, businesses need to:
1. Identify high-impact use cases (e.g., safety training, soft skills, onboarding).
2. Start small with a pilot project.
3. Choose the right partners.
4. Track metrics like time-to-competency, knowledge retention, and performance improvement.
5. Scale strategically once you’ve proven ROI.
This blog examines some of the ways virtual reality has led to massive improvements in the manufacturing industry across the product lifecycle — from design and prototyping to training and maintenance.
Key Applications and Use Cases in the Manufacturing Sector
- 1. Product Design and Prototyping: Engineers and designers can interact with 3D models in a virtual space, allowing for immersive visualization and real-time modifications.
- Factory Layout Planning: Simulate and optimize factory floor layouts before physical setup.
- Training and Safety: Workers can undergo realistic training simulations (e.g., machinery operation, emergency procedures) without risk.
- Maintenance and Repairs: Technicians use VR to simulate repair tasks or view guided maintenance procedures.
- Remote Collaboration: Teams in different locations can meet in virtual spaces to review product designs, operations, or to troubleshoot issues.
- Quality Control and Inspection:Augment inspection processes with detailed virtual models for comparison or simulations of stress testing.
Why is Virtual Reality better for manufacturing industry training solutions?
1. Provides better safety without compromising resources:
AR/VR gives workers access to information right in front of their eyes, offering interaction with real products and machines, which reduces downtime for manufacturing companies.
AR/VR also enables inexperienced staff to work safely with large, heavy, or complex machinery during technical training and education.
2. Can adapt to physical, cognitive, and organizational needs:
Organizations such as ThyssenKrupp conglomerate are leveraging AR/VR in their engineering and steel production. As digital information is projected onto the image or viewing area of a real space, AR/VR enables users to interact with the environment through visual elements or other sensory stimuli.
Thus, as the skill gaps widen in the manufacturing industry, AR/VR will prove instrumental in elevating talent potential, operational efficiency, and productivity. This guided learning experience, conducted in real-time, is also beneficial in shortening learning curves. PwC research reveals that leveraging AR/VR could deliver a $360 billion boost in GDP by 2030. Contact MRCC for faster and significant enhancement and success.
Summary
AR and VR have moved beyond novelty. They are delivering real, measurable impact across industries. By enabling “learning by doing,” these technologies boost engagement, retention, and performance while delivering measurable ROI. From healthcare to aviation, retail to corporate L&D, AR & VR create consistent, interactive, and scalable learning experiences that meet the demands of today’s workforce. Organizations that strategically adopt these solutions can not only close skill gaps but also foster innovation, operational efficiency, and a culture of continuous learning, making AR & VR a true competitive advantage in the modern business landscape.
Gaurav Gautam is a Dynamic business development professional with a proven track record of more than 15 years in driving business transformation and growth and achieving operational excellence. A blend of subject matter expertise and financial insight to drive customer success and build strategic relationships. Passionate about leveraging data and insights to enhance business strategies and achieve impactful results tailored to individual or organizational needs.