Complying with compliance – The challenges
Compliance governs almost all products and services. Guidelines, regulations and legal requirements require intense and complete training that needs to be constantly updated.
Compliance is a necessity and there’s no getting around it. But while most training is stop-gap and just something of a tick-box, it serves no real purpose. Too often, challenges present themselves in the everyday working lives of employees.
The content is boring and often full of technical jargon
No sense of direct application of compliance training
Training is a ritual and isn’t continuous to update
People don’t see relevance to their jobs
No mechanism to sensitize employees on impact and cost of non-compliance
The Ozemio approach
When you involve employees with engaging, informal content, there’s a marked improvement in retention and application. This is the basic Ozemio premise.
A well-designed communication plan that aims to change behavior
Training modes that use flexible digital assets
Continuous learning using appropriate technology
How does this play out?
Our approach traverses three areas:
Through town-halls, emails and workshops, we initiate an informal campaign that brings in a positive change environment. We show analyses of what consequences of non-compliance can do and the cost of failures. We foster inter-team and intra-team change champions.
Ozemio uses many formats towards effective and engaging compliance training.
- Blended learning framework
- Byte-sized content based on cognitive science – making it easy to digest and remember
- Online and classroom simulations
- Case study analysis and calls for action
- Assessments of progress
The post-training phase is vital and one Ozemio stresses upon. We offer continuous support to your teams, so they’re not left abruptly. We help them figure out future and unexpected scenarios even after the training is done.
- Post-training kit
- Job aids on common non-compliance and exceptions
- Updates provided periodically
- Coaches and mentors assigned
- Support plan devised according to requirements
Clients who have experienced Ozemio
Sports committee for people with learning disabilities develops training for security and medical staff to help respond to athletes with disability
High-profile legal insurance firm builds video learning program that guides clients through the complications of the medical malpractice lawsuit process
Game-based eLearning simulation upskills, motivates and revitalises sales teams for multi-national laundry systems giant