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How Ozemio’s Award-Winning Financial Literacy Upskilling Transformed a Global Pharma Leader’s Supply Chain Efficiency

biotech leader based

Client:

A global pharmaceutical and biotech leader based in Germany, renowned for its vast presence in consumer health, prescription drugs, and agricultural products.

Category:

Interactive Online Module for Upskilling Employees

Industry:

Pharmaceuticals and Biotechnology

Overview

The client faced ongoing challenges with financial literacy. This issue was especially prevalent in their operational and supply chain departments wherein a strong understanding of financial processes is crucial for effective decision-making. The client identified a gap in financial acumen within its supply chain department, negatively affecting efficiency and productivity. Their key challenges included:

  • Skill Gaps: Supply chain operations needed to enhance financial literacy for informed decision-making.
  • Limited Engagement: Traditional live training methods lacked flexibility, engagement, and accessibility, resulting in low engagement and retention of financial concepts.
  • Accessibility Issues: Time-bound live sessions restricted participation and failed to offer continuous learning.

Solutions

Ozemio designed and implemented an interactive online module to address these challenges. The module provided a flexible, engaging, and scalable learning experience aimed at upskilling the supply chain employees with crucial financial knowledge. Key features of the solution included:

  • Interactive "Webisodes": The modules were designed as short, engaging web-based episodes, using storytelling to introduce and explain complex financial topics through relatable characters navigating real-world scenarios.
  • Real-Time Applications: Employees followed a narrative involving day-to-day financial decisions relevant to supply chain management, ensuring practical application.
  • Spaced Repetition and Engagement: Ozemio incorporated interactive elements, quizzes, and spaced repetition techniques to ensure retention of core concepts.
  • Self-Paced Learning: Unlike traditional time-bound sessions, employees could access the content anytime, allowing flexibility in completing the course.
  • "Learnobyte" Handouts: Ozemio provided quick-reference guides called "Learnobytes," designed for easy access to essential financial information. The name "Learnobyte" reflects the concept of learning in small, manageable pieces, helping employees make informed financial decisions on the job.
  • Progress Monitoring: Ozemio embedded performance tracking and feedback mechanisms within the module, allowing continuous improvement.

Benefits & Impacts:

The implementation of Ozemio’s solution brought measurable improvements to the client’s workforce and business outcomes.

  • 78% improvement in financial literacy scores among supply chain employees.
  • 85% of employees reported increased confidence in making financially informed decisions.
  • 65% faster decision-making within the supply chain due to a better understanding of financial metrics.
  • 40% reduction in financial errors in supply chain processes post-training.
  • 90% of employees favored interactive, self-paced learning over traditional methods.

Award Details: Ozemio's interactive upskilling program won Gold in the Best Program for Upskilling Employees at the Brandon Hall Awards, honoring our innovative approach and impact on employee performance and success.

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