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Why Gamification Is Redefining Learning in Growth Markets

Shruti Gupta
Author: Shruti Gupta
AVP - Global Strategic Accounts

The global gamification market is set to skyrocket, from $9.1B in 2020 to $30.7B by 2025, growing at 27.4% CAGR.

Europe is catching up fast, with strong support from governments and rising interest in countries like the UK and France, where more gamification events and initiatives are gaining traction

With digital transformation and workforce expansion accelerating, organisations are looking to evolve their training approaches to better serve a new generation of learners.

Gamification has emerged as a powerful addition to the learning and development (L&D) toolkit. Once viewed as an optional enhancement, gamification is now playing a more strategic role in engaging learners, reinforcing concepts, and improving knowledge retention, with personalisation, immersion, and impact. Think about AI-driven learning paths, mobile-first challenges, AR/VR simulations, and game-based assessments. Gamification is now embedded across these platforms to boost engagement, drive performance, and support real-life change.

Importantly, it introduces elements of challenge, interactivity, and motivation that can elevate the learning experience for diverse roles and regions.

For L&D leaders, the conversation is shifting from “Should we explore gamification?” to “How can we thoughtfully integrate gamification to enhance our overall learning strategy?”

Gamification in Learning

Gamification involves using elements of game design such as rewards, points, challenges, and progression tracking, to make learning more engaging and interactive. However, today’s applications go far beyond these surface elements. Gamified learning is about creating experiences that motivate, immerse, and sustain learning over time.

It supports the way people naturally learn through exploration, feedback, and achievement. In growth markets where mobile devices are ubiquitous and learners often balance multiple demands, this type of interactive, focused learning stands out as both practical and inclusive.

Why Gamification Works in Growth Markets
  • It Encourages Active Participation

In environments where attention is a prized commodity, gamification naturally promotes learner engagement. Micro-challenges, interactive scenarios, and simulations transform knowledge delivery into a more immersive experience, encouraging employees to engage in regular learning.

  • It Supports Remote and Distributed Learning

Many businesses in growth regions operate across diverse geographies and time zones. Gamification lends itself well to asynchronous delivery, making it easier to standardise quality and create consistent experiences, whether your workforce is based in a corporate hub or a remote location.

  • It Reflects Local Relevance and Job Context

Gamification is flexible enough to be tailored to roles, regions, and industries. This customisation enhances relevance, making learning feel more personal and purposeful, whether the topic is financial literacy, sales, compliance, or safety.

  • It Drives Measurable Learning Progress

Game mechanics enable data tracking. L&D teams gain insights into how employees interact with content, where they might be getting stuck, and how they’re progressing, all of which help improve both learning outcomes and content strategy.

Use Cases: Gamification Across the Talent Lifecycle

In Ozemio’s experience working with global organisations, we’ve seen gamified learning support a range of critical business needs:

  • Faster Onboarding: Engaging journeys build confidence, competence, and culture from day one.
  • Smarter Sales Training: Scenarios let reps practice, apply, and improve—risk-free.
  • Effective Compliance: Gamified experiences boost retention, speed, and audit-readiness.
  • Stronger Leadership: Simulations sharpen decision-making and accelerate growth.

Each use case brings its own nuances, but what’s common is the need to build capabilities with purpose, speed, and clarity.

How Ozemio Supports Gamified Learning at Scale

At Ozemio, we design gamified experiences grounded in behavioural science and business objectives. Our approach is tailored to your industry, your workforce, and your growth ambitions.

Here’s how we help organisations lead through learning:

  • Design That Reflects Reality

Our game-based content focuses on job-relevant decision-making scenarios mirroring real challenges employees face. We also consider local languages, access to technology, and cultural preferences to ensure inclusive experiences.

  • Analytics for Smarter Decision-Making

Our gamification solutions come with built-in performance analytics that reveal what’s working, where learners are thriving, and where they require additional support, providing L&D teams with the data to improve continually.

  • Integration with Your Learning Ecosystem

Whether you use a Learning Management System (LMS), a Learning Experience Platform (LXP), or a hybrid model, Ozemio’s gamified solutions integrate seamlessly, ensuring your workflows are optimised. 

  • End-to-End Partnership

We work as your co-strategist, from needs analysis and design to deployment and measurement, ensuring that gamified learning not only excites learners but also supports strategic talent outcomes.

  • Why It Matters Now

In growth markets, where agility, innovation, and talent readiness drive competitiveness, every learning investment must demonstrate impact. Gamification meets this challenge, not because it replaces other methods but because it enhances them.

It brings learning to life in a way that’s:

  • Scalable and sustainable
  • Relevant across generations and geographies
  • Aligned with digital transformation goals
The Future of Learning is Engaging, Human-Centred, and Impactful

At Ozemio, we’re passionate about enabling our partner organisations to reimagine learning as a catalyst for growth. With our deep understanding of emerging markets, instructional design, and learning technology, we help you deliver programs built to perform. And built to last.

Let’s talk about how gamification can support your L&D strategy. Connect with an Ozemio expert today.

Shruti Gupta brings over two decades of expertise in strategic account management. Since 2014, she has led global accounts, driving business growth and innovation. With a strategic focus on fostering long-term partnerships, she has led key account operations and business development initiatives, ensuring client success. Her visionary leadership in strategic account management, positions her reputation as a thought leader across global industry.

Author: Shruti Gupta
AVP - Global Strategic Accounts