Enhancing Cyber Resilience: Ozemio's Award-Winning Compliance Training Solution for a Riyadh-Based Food & Beverage Manufacturer

Client:

A Riyadh-based leading food & beverage manufacturer renowned for its extensive product range and industry dominance in the dairy sector.

Category:

Compliance Training

Industry:

Food & Beverage

Overview

The client is recognized as the largest vertically integrated dairy company in the world. The organization is committed to maintaining industry-leading standards and safeguarding its operations through robust cybersecurity measures. Their specific needs included:

Compliance with stringent anti-cybercrime laws to avoid legal repercussions.
Enhancement of internal cybersecurity measures to counteract emerging cyber threats.
Heightening employee awareness on cybersecurity best practices to prevent data breaches.
Implementation of effective incident reporting and response procedures to minimize potential damage.
Alignment of cybersecurity training with organizational goals to support a culture of vigilance and risk management.

Solutions

Ozemio delivered a comprehensive cybersecurity training and compliance solution tailored to the client’s needs, thereby addressing the requirements of both their IT staff and senior management:

1. Customized Training Programs:

IT Staff: Ozemio developed a detailed 30-minute training module focusing on technical skills such as network security, threat detection, and incident response. This program included hands-on labs and real-world simulations to strengthen practical skills and safeguard infrastructure.
Senior Managers and Executives: Created a focused 15-minute training session highlighting strategic concepts such as risk management, governance, and the business implications of cybersecurity. This training was designed to empower leaders with the knowledge necessary for strategic decision-making and effective oversight.

2. Interactive Learning: Designed engaging e-learning modules with interactive elements like quizzes and scenario-based exercises, customized for each role to address specific challenges and to reinforce key concepts.

3. Real-Time Threat Simulation: Implemented realistic simulations for both IT staff and executives to practice responding to various cyber threats, thereby providing practical experience in managing real-world scenarios.

4. Incident Reporting and Response Procedures:

For IT Staff: Established comprehensive protocols for managing security breaches, including step-by-step guidelines and coordination strategies.
For Executives: Developed procedures for overseeing incident management, including decision-making frameworks and communication strategies for managing stakeholder relations.

5. Ongoing Awareness Campaign: Initiated a continuous awareness campaign featuring updates, security tips, and best practices, delivered through newsletters, workshops, and webinars to maintain high cybersecurity awareness.

6. Compliance Monitoring Tools: Provided customized dashboards for tracking compliance and training progress, thus allowing both IT staff and executives to monitor performance and ensure adherence to regulatory requirements.

Ozemio’s solution ensured that the client’s IT and leadership teams were equipped to effectively manage cybersecurity challenges, thereby enhancing the client’s overall security and compliance.

Benefits & Impacts:

40% Fewer Security Incidents: The 30-minute IT staff training reduced security breaches by improving threat detection and response.
30% Boost in Compliance Scores: Enhanced tools and training improved compliance metrics with up-to-date regulatory knowledge.
25% Faster Incident Response: Real-time simulations accelerated incident resolution through optimum response techniques.
20% Improved Executive Decision-Making: The 15-minute executive training led to more informed cybersecurity decisions.
35% Stronger Security Posture: E-learning and awareness campaigns bolstered the organization’s overall security.

Award Details: Ozemio’s innovative approach to compliance training was recognized with a Gold Award from the Brandon Hall Group, celebrating excellence in training and development.