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How Ozemio’s Extended Design Studio Reduced Onboarding Time by 40% for Material Planning Specialists at a Global Mining Enterprise

Client:
Headquartered in Phoenix, Arizona, the client is a global mining enterprise operating large-scale mining assets across multiple regions. Its global supply chain (GSC) manages sourcing, logistics, and supplier collaboration to support site operations. As the Material Planning Specialist (MPS) role expanded to improve planning and parts availability, the organization faced a key challenge—no structured training framework existed to onboard and develop specialists consistently. Teams needed practical training in supply chain processes and systems, such as SAP and SAP Ariba, along with a scalable learning approach for multiple divisions.

Category:

Extended Design Studio (EDS) – On-Demand Learning Design & Development Capacity

Industry:

Mining & Natural Resources


Business Overview

The Core Business Challenges

  • No standardized onboarding or training framework for the MPS role

  • Capability gaps in planning, inventory management, expediting, and rotables management
  • Inconsistent SAP and SAP Ariba systems training across divisions
  • Fragmented learning resources that were difficult to scale globally
  • Evolving supply chain processes, making static training programs ineffective

Solutions: 

  • Training Needs Analysis (TNA)
    Conducted capability assessment across six GSC divisions to identify role-specific skill gaps.
  • Role-Based Learning Framework
    Designed a structured training ecosystem aligned with MPS responsibilities and supply chain workflows.
  • Scalable Learning Asset Development
    Developed nearly 100 digital learning assets covering 17 knowledge areas.
  • Operational Capability Training
    Delivered targeted training on planning, inventory management, expediting, and rotables management.
  • Training Enablement
    Created practical training for SAP (with MDG) and SAP Ariba to support operational workflows.
  • Learning Governance & Visibility
    Implemented a training framework and digital learning dashboard to manage and track learning across divisions.

Benefits & Impacts

  • 40% Faster onboarding readiness for MPS
  • 35% faster learning asset development through Ozemio’s EDS on-demand capacity
  • 30% improvement in planning process consistency across supply chain teams
  • 25% stronger operational capability in planning, inventory, and expediting
  • 50% greater scalability of training resources across GSC divisions