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How Ozemio Redefined Leadership Training for a Global IT Organization

Case-study–how-ozemio-transformed-min
Client:

A global professional association and learning organization operating in 188 countries with over 220 chapters globally, our client focuses on areas of digital trust including information security, audit, governance, risk, privacy, and quality. They’re committed to building a digital world that’s safe, secure, and accessible for everyone.

Category:

Learning & Development Governance

Industry:

IT (Information Technology) Governance

Business Overview

The client required an updated and engaging version of its Level 3 training, previously developed by Ozemio, with the following objectives:

  • Modernized Content – Updating training material with current, relevant insights
  • Enhanced Learner Engagement – Increasing knowledge retention and interactivity
  • Video-Based Learning – Delivering 70% of the content via video and the remaining through Articulate RISE
  • AI-Driven Development – Using AI tools for video creation and audio recording

Business Challenges:

  • Complex Course Structure – Training on five domains, each with multiple sections and subsections
  • Content Classification – Structuring topics across video animations and RISE modules based on relevance and importance
  • Diverse Audience Needs – Creating engaging, personalized content for diverse learner groups while ensuring consistency across modalities
  • AI Integration – Using WellSaid for audio recordings and Synthesia AI-generated characters for video animations
  • Large-Scale Development – Producing 127 videos and 120 RISE modules while maintaining high-quality standards

Solutions:

After assessing the client’s requirements, Ozemio designed a structured, engaging, and high-impact training program with a focus on:

1. Video-Based Learning

Ozemio developed short, bite-sized videos to enhance learner engagement and retention. The videos followed three unique approaches:

  • Talking Head Format – Delivering key concepts through AI-generated instructors
  • Story-Driven with Icons & Text – Presenting real-world scenarios for optimal understanding
  • Icon-Based Videos – Using visual storytelling to break down complex topics

Ozemio used multiple Synthesia AI characters across diverse domains to ensure variety and engagement, preventing monotony and enhancing the learning experience. Background music, images, keywords on-screen, and character interactions were incorporated to personalize the content.

2. Interactive RISE Modules

Alongside the video content, Ozemio developed Articulate RISE modules with:

  • Effective Content Chunking – Simplified learning pathways to reduce cognitive overload
  • Visual & Interactive Elements – Graphics, animations, and infographics to enhance comprehension
  • Knowledge Checks & Summaries – Ensuring reinforcement of key concepts to improve retention

This dual-modal approach helped learners navigate technical content seamlessly, making the training more engaging and impactful.

Impact & Benefits:

Enhanced Learning Retention: The structured mix of short videos and RISE modules improved concept retention and application.

  • 85% course completion rate
  • 40% increase in learner engagement due to interactive videos & AI-driven simulations
  • 3X faster application of skills in real-world IT governance scenarios

Enhanced Learning Experience & Reduced Cognitive Overload

  • 50% reduction in cognitive overload by using structured, bite-sized learning modules
  • 90% of learners found the training format more effective than traditional slide-based courses

Increased Training Efficiency & Scalability

  • Time spent on learning reduced by 30% while maintaining knowledge depth
  • Training reach expanded to 220+ chapters across 188 countries
  • 50% faster content development cycle using AI-powered tools (Synthesia, WellSaid, Articulate RISE)

Business Impact & Leadership Readiness

  • 60% improvement in leadership decision-making skills through real-world scenarios
  • 45% faster onboarding & readiness for new leadership roles
  • 30% improvement in compliance & risk assessment capabilities

Conclusion

Ozemio’s innovative approach to eLearning enabled our client to roll out a comprehensive, engaging, and interactive leadership training program. The training ensured a seamless learning journey by combining video-based learning and RISE modules, empowering learners to apply their newly acquired knowledge in real-world scenarios.

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