Ozemio_From Skill Gaps to Standardized Practice_ How Ozemio Built Gas Turbine Training for an Energy Sector Leader _Cover 2
From Skill Gaps to Standardized Practice: How Ozemio Built Gas Turbine Training for an Energy Sector Leader
July 31, 2026

Leading Technology Company Lowers Security-Related Incidents by 45% 

Games or Simulations for Learning

Games or Simulations for Learning

Category:

Games or Simulations for Learning

Industry:

Information Technology and Digital Services

At a Glance 

The client faced challenge in maintaining a standard training to distributed and multilingual workforce for security standards. Ozemio partnered with the organization to solve the challenge of training and its retention. 

  • 45% reduction in security-related incidents  
  • 25% improvement in training completion rates  
  • 40% increase in knowledge retention 

The Challenge 

Security and data privacy training touches every employee, but dry, technical content rarely holds attention, and the cost of getting it wrong keeps rising as regulations tighten. 

The program also had to reach a workforce that was anything but uniform, on a timeline that left little room for a second attempt. 

  • Content that didn't stick: Security training relied on dry, technical material that employees struggled to retain and apply, while global data privacy regulations kept tightening. 
  • A mixed, distributed workforce: The workforce spanned multiple regions and mixed new hires with veteran employees, and the program had to work for both. 
  • An accelerated timeline: The program had to be built, localized into two languages, and deployed on an accelerated schedule. 

Ozemio's Approach  

Ozemio expert team analyzed the client's requirement and that retention was a challenge for the distributed workforce.  

To engage the learners for and make it cognitively appealing, Ozemio built a gamification-based learning experience for Information Security and Data Privacy, structured as a five-mission, story-driven journey where employees played the role of undercover agents protecting sensitive information. 

1. Structuring the Mission 

  • Mission-based storytelling: Employees progressed through five missions covering identity security, phishing detection, secure technology use, privacy by design, and data privacy risk, each framed as an undercover assignment. 
  • Game mechanics built for engagement: Challenges, real-time feedback loops, and a coin-and-badge reward system gave employees a stake in their own progress through the training. 

 

2. Designed to Retain, Built to Scale 

  • Grounded in active-learning research: Each mission paired a real-world scenario with a reflection point, structured around the SARP framework and research on how people learn and retain new behavior. 
  • Localized for every workforce: The training was translated into German and Brazilian Portuguese and built to serve new hires and experienced employees alike, extending the same experience across regions and experience levels. 

 

Implementation: Deployed as a Self-Paced Mission

The training was deployed as a self-paced, web-based module, giving employees the flexibility to complete missions on their own schedule. 

Learner progress, task completion, and performance were tracked throughout, giving the client visibility into adoption and gaps. 

 

The Impact: From Dry Compliance to Measurable Engagement

Post-training tracking confirmed the program delivered on both fronts it was built for, stronger engagement and fewer security incidents. 

The results held across the distributed workforce was designed to reach: 

  • 45% reduction in security-related incidents, confirmed through post-training tracking 
  • 25% improvement in training completion rates, across the workforce 
  • 40% improvement in knowledge retention, on identity security and phishing detection 
  • 27% higher engagement, with stronger application of security practices on the job 

 

Why It Worked? 

  • Mission-based, not module-based: Framing the training as a story-driven mission gave employees a reason to keep going beyond compliance obligation. 
  • Built on active-learning research: The SARP framework gave each mission a structured reflection point, reinforcing retention rather than just exposure. 
  • Freedom to fail, safely: Game mechanics let employees practice real security decisions without real-world consequences, building confidence and future-proofing the audience. 
  • Localized, not just translated: Extending the training into German and Brazilian Portuguese meant the full workforce learned from the same experience, not a stripped-down version of it. 

Looking to turn compliance training into something employees actually remember? 

Let's build a gamified learning experience for your team. Talk to Ozemio’s Expert.

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