This course is a great onboarding eLearning example to display the concept in an engaging way to new employees joining the organization. Designed with a perspective of futuristic banking, it helped employees to understand that technology is at the heart of the bank and that they are on a mission to transform the way people do banking. The Ozemio suite of solutions was used to find the best learning solution for employees.
The learning approaches to this onboarding eLearning module were tailor-made, particularly in supporting the global expansion of the corporation and other multinational corporations expanding in Asia, Africa, and the Middle East:
The training program was a three-part induction to the technology function at the bank:
This course was a theme-based blended onboarding eLearning approach. For this course, the theme was futuristic since the content revolves around the induction of new employees to technology function at the bank. All the components follow the same theme in the modules. There were three components of the course:
Participants took part in the multiplayer game feature, a retake on the classic Snakes and Ladders (Product Launch vs. Virus Attack) board game to align it with the induction concept based on digital transformation.
The course starts with a futuristic theme screen that clearly states the bank’s aim to be future-ready with digital transformations. The employees were introduced to the “mission ambassador,” who guided them throughout this induction journey. They were welcomed to futuristic banking with a video on “where the banking will be in the next 100 years” prefaced with a conversational video introduction to set the tone for the rest of the course.
Then they were introduced to the training and its game-based section, divided into nine milestones.Each milestone constituted an important business unit and helped new employees understand how to function properly. This section also successfully explained to participants how the bank had embraced technology towards transformation.
Then they were prompted to select any six teams of choice. Game rules were explained with a subtle hint that the path to the future has both challenges and breakthroughs. Each step supplied a challenge that participants had to complete to move forward on the board. The “chance card” was framed to give players a competitive edge and advantage in the game.
The course further developed and supplied challenging opportunities to the students for the concepts learned. They were then given relevant consecutive assessments, which supply detailed feedback at the end.
This onboarding eLearning solution helped employees to think about futuristic capabilities and have the confidence to develop the required digital transformation. The human-centric design with rapid prototyping facilitated the required fintech engagement.
The assessment difficulty ranged from mildly to highly challenging, supporting a healthy balance of questions to both encourage and challenge students at every stage of the course. Assessments were gamified with an ‘activity card’ where participants were given a dedicated task in the form of an assessment and within a limited time. To ensure participants reached the correct solution and learned from the consequences, they were given different lifeline options and activity cards for bonus steps on the board, along with a leaderboard and badges rewarding the winning team/users upon successful completion.
Instructional designers, media experts, subject matter experts, and our quality control team.
Totaling 1,500 work hours.
Find more about Ozemio and impactful Onboarding Solutions.
"For a very long time, it has been our wish to have the content development and the LMS live under the same roof. With this wish was able to come true. Our physicians are having a terrific learning experience. Our course is a huge hit. The physician-users are loving navigating through the course and seem to be doing so with great ease. The look and feel of the course are awesome. The avatars really take the course to a new level - and the opportunity to select both the CMO and the Mentor has been a fabulous experience to help the client engage with the content.
From the opening splash page, the course is riveting. The avatars, the insurance company design, the elevator that feels and sounds like it is moving from floor to floor- all keeping the learner closely tuned in. Learning occurs and reinforcement is just around the next turn with such a layer of richness in the interactivities. Each module has its own identity and the physicians are highly satisfied with the layout, order, organization, and content in the module structure.
At this time, we have had nearly 400 physicians complete the course with over 95% reporting that they were extremely satisfied, and not a single complaint. That number will expand to several thousand in the months ahead. Physicians are a challenging audience to satisfy. And this is compliance training, a mandated experience. And the course is long. All obstacles to a good user experience. However, the course is so wonderful and is running so well on the LMS, we are hearing about all good experiences and reading about the learning taking place"