Challenges

• To train the globally dispersed workforce was time-consuming and expensive for banks and financial organizations.
• With an increase in the number of new hires to meet organizational needs, induction training became a challenge.
• The need to spend considerable amounts in training employees on changing industry regulations.
• The pressure to deliver the right kind of services to the right type of customers.

Our Solution

• We created highly engaging e-learning courses to cater to the bespoke learning needs of the modern workforce.
• Interactive videos, engaging games, and scenarios were incorporated with training courses to deliver a fun-filled experience.
• Instructional design strategies such as case studies and scenarios were used to impart effective online compliance training.
• Pre-learning and Co-learning programs were used to entice the entire workforce training experience.

• Delivery of short chunks of training content across personalized mobile devices helped employees to learn at their point of need, even on the go.
• The incorporation of engaging games and videos boosted overall workforce engagement and knowledge retention.
• The delivery of training content as interactive scenarios and case studies helped the employees to learn about updated organizational policies.
• Badges and scores were also included to make training more fun and engaging.
• The adoption of self-paced e-learning strategies helped to improve workforce efficiency, manage regulatory issues, boost customer satisfaction, and achieve optimal results.