A leading provider of coverage to medical professionals, hospitals and healthcare facilities, the client is an innovative market leader based out of New York. It is the second largest professional liability carrier with an exemplary track record of defending physicians and other healthcare professionals against malpractice claims.
Service Case Study
Healthcare & Pharma
Business Requirement
As part of its comprehensive risk management effort, the client creates online education to help physicians reduce the likelihood and severity of malpractice lawsuits. The client collaborated with to deploy an LMS and develop personalized training courses on Malpractice Litigation for doctors/physicians and healthcare providers.
The Challenge
A growing source of concern for physicians both in the US and worldwide has been the increasing presence of physician burnout which may lead to depression and suicide as well as to patient injury through medical errors, Also, healthcare professionals often lack formal training and support on legal and emotional aspects of medical malpractice. The Client required:
The Solution
Keeping in mind the unique and sensitive requirements of the Client, Learning Experts devised a custom eLearning solution with engaging Microlearning modules delivered through the deployed LMS.The use of video format and simulations made the content engaging and interactive. In-built assessments for training helped provide essential progress feedback.
Results
Testimonials
“I suggest introducing this course to those who just signed up for your service. It is easy to follow and of great guidance, not to mention it gives a peace of mind to learn about this topic early on. All compatible with my personal experience. Well done team! Besides describing the legal terms, it can help any doctor navigate the experience of a malpractice suit.”
Awards
has won the coveted Omni Awards 2019 under the Educational category for this implementation.
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